Privacy policy
Privacy Policy
FloraSkin Online Store
At FloraSkin , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or interact with us.
Information We Collect
We may collect the following types of personal information:
Name and surname
Contact details (email address, phone number, shipping address)
Payment information (processed securely via third-party payment providers)
Order history and customer support interactions
Website usage data (via cookies and analytics tools)
How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you regarding your orders or inquiries
Improve our website, products, and customer experience
Send you updates, promotions, and newsletters (if you opt in)
Prevent fraud and comply with legal obligations
Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
Trusted third-party service providers (e.g., payment processors, couriers)
Legal authorities, if required by law
Analytics platforms for understanding site performance and user behavior
All third parties are required to handle your data securely and only for the purposes we've outlined.
Data Protection & Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. You share your personal information at your own risk.
Cookies
We use cookies to enhance your browsing experience, analyze website traffic, and offer personalized content. You can control or disable cookies through your browser settings.
Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
Access your personal data
Correct or update your data
Request deletion of your data (where legally permissible)
Withdraw consent for marketing communications
To exercise any of these rights, please contact us at:
info@floraskin.co.za
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: info@floraskin.co.za